Deposit and withdrawal methods
This page lists every way to move money in and out of your Zing markbit account, with the fee and the processing time for each. All methods are in everyday use in Zambia, and every deposit and withdrawal on the platform is free of our charges. Where a method has a quirk worth knowing, it is described in the table itself.
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Withdrawal methods
Requests are approved during support hours; the times below start from approval.
| Payment method | Type | Fee | Processing time | Description |
|---|---|---|---|---|
| MTN Mobile Money | Mobile wallet | Free | Within 24 hours | Withdrawals go to the MTN wallet that funded the account. After approval, the amount lands on your line, usually long before the 24-hour window closes. Keep your line active so the network can deliver the payment. |
| Airtel Money | Mobile wallet | Free | Within 24 hours | Money returns to the Airtel wallet used for deposits. Confirmation arrives by SMS from the network when the transfer completes, which most users see within hours of approval. |
| Visa | Debit or credit card | Free | 1–5 business days | Funds can return to the Visa card you deposited with, where your bank supports it. The final posting time depends on the card issuer, which is why the honest range spans several business days. |
| Mastercard | Debit or credit card | Free | 1–5 business days | Withdrawals to a Mastercard used for funding follow the card network's payout process. The amount leaves our side promptly and appears on your statement within the stated range. |
| Bank transfer | Bank transfer | Free | 1–3 business days | For larger amounts, a transfer to your Zambian bank account is often the tidiest route. The account name must match your verified identity, and the reference shown in the dashboard helps your bank trace the payment if needed. |
Deposit methods
Deposits are credited as soon as the provider confirms them.
| Payment method | Type | Fee | Processing time | Description |
|---|---|---|---|---|
| MTN Mobile Money | Mobile wallet | Free | Instant | Fund your trading account from your MTN wallet in a minute. Approve the payment with your mobile money PIN and the balance is available immediately for activation and trading. |
| Airtel Money | Mobile wallet | Free | Instant | Deposit straight from your Airtel line. Confirmation arrives by SMS when the transfer completes, and no bank visit or card detail is needed anywhere in the process. |
| Visa | Debit or credit card | Free | Instant | Card deposits are authorised in the browser with your bank's own verification step, such as an in-app approval. After authorisation the amount is normally credited at once. |
| Mastercard | Debit or credit card | Free | Instant | Deposit with a Mastercard using the issuer's identity check. The platform never stores your full card number; the payment runs through the provider's secure flow. |
| Bank transfer | Bank transfer | Free | 1–3 business days | Suitable when you prefer moving money from your bank account. Send the transfer with the reference from the deposit dialog so it is matched to your account without delay. |
Identity verification must be complete before the first withdrawal, whatever the method. The full rules, holding periods for new withdrawal destinations and the reasons a request can pause are set out in the withdrawal policy.